Countless blogs and articles have been written about the importance of culture, employee engagement, purpose, and the like. Most of these are well intended, but I think there are times they don't dig deep enough. Sure great companies are differentiated by culture, employee engagement, and leadership ~ but how do these sometimes nebulous things manifest to begin with and positively change. Yes, HR and leadership are a huge influence, but when you peel back the onion what do you really have?
It's All About People
This is actually a hard-nosed, scientific and financial reality. Any hour you spend on people is a better investment than an hour spent on systems, processes, or policies. Great people can overcome average systems; average people won't live up to great systems.